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Privacy Policy

G9 Co., Ltd. (hereinafter referred to as “the Company”) establishes and discloses this Privacy Policy (the “Policy”) to protect users’ personal information and to ensure prompt and fair handling of any related inquiries or complaints, in accordance with the Personal Information Protection Act of the Republic of Korea (PIPA).

This Policy applies only to the Company’s informational and promotional website (www.talktomeinkorean.com). It does not apply to the TTMIK Courses website or other paid membership services, which are governed by a separate privacy policy.

Article 1 (Purpose of Processing Personal Information)

The Company processes personal information only to the minimum extent necessary for the stable operation and improvement of its website. Personal information is collected and used for the following purposes:

1. Handling User Inquiries When users contact the Company through forms or email, personal information (such as name, email address, and inquiry details) is collected to verify the sender’s identity, confirm the details of the inquiry, contact the user for follow-up, and notify the result of the inquiry. Such information is retained only until the inquiry is resolved, unless a longer retention period is required by law (up to three years under applicable regulations).

2. Website Operation and Service Improvement For security and analytical purposes, the Company may automatically collect non-identifiable information such as IP addresses, cookies, browser type, and access records. These data are used to ensure the stability of the website, improve user experience, and compile usage statistics. The data are retained for three (3) months to one (1) year, in accordance with the Protection of Communications Secrets Act.

The Company will not use personal information for any purposes other than those stated above. If a new purpose arises, separate consent will be obtained as required under Article 18 of the Personal Information Protection Act.

Article 2 (Retention of Personal Information)

The Company retains personal information only for as long as necessary to fulfill the purposes stated in Article 1, or as required by applicable laws.

Once the retention period expires or the purpose of processing is achieved, the information will be promptly deleted. If personal information must be retained under other laws, it will be stored separately in a secure database and deleted once the statutory period ends.

Article 3 (Processing of Personal Information of Children Under 14)

The Company does not knowingly collect or process personal information from children under 14 years of age.

If such information is unintentionally collected (e.g., through a general inquiry), the Company will immediately delete it or obtain verified consent from a legal guardian.

Article 4 (Provision of Personal Information to Third Parties)

The Company does not provide personal information to third parties without prior consent, except where required by law or necessary to comply with legal obligations.

Article 5 (Outsourcing of Personal Information Processing)

For efficient operation of the website and smooth communication with users, the Company may outsource limited personal information processing tasks to reliable service providers.

 

  • Hosting and System Maintenance: Managed by the Company’s designated web hosting provider for secure server operation and technical support.
  • Customer Support Management: The Company uses Google Workspace (Gmail) to receive and manage customer inquiries securely.

 

Outsourced entities may process personal information only within the scope necessary to perform their assigned duties and must delete such information immediately upon completion of the relevant task.

The Company ensures that outsourcing contracts specify the service provider’s legal obligations, including:

  • Prohibition of processing beyond contracted purposes
  • Implementation of technical and administrative security measures
  • Restrictions on re-outsourcing
  • Oversight and supervision responsibilities
  • Liability for damages resulting from data mishandling

 

If there is any change to the outsourcing arrangement or service provider, the Company will promptly disclose such changes through this Privacy Policy.

Article 6 (Deletion of Personal Information)

When personal information becomes unnecessary—due to the expiration of its retention period or the fulfillment of its processing purpose—the Company will promptly and securely delete it.

Information in electronic form will be permanently erased using technical methods that prevent recovery. Information on paper will be destroyed by shredding or incineration.

Article 7 (User Rights and Exercise Methods)

Users may, at any time, request to:

  • Access their personal information
  • Request correction or deletion
  • Request suspension of processing

Requests can be made in writing, via email, or by fax.

The Company will verify the identity of the requester and respond without undue delay in accordance with Articles 35–37 of the Personal Information Protection Act.

Article 8 (Security Measures)

The Company implements appropriate technical, administrative, and physical safeguards to protect personal information, including:

  • Access control for information systems and servers
  • Encryption and secure storage of sensitive data
  • Installation and regular updates of security programs
  • Employee training and internal management procedures

Article 9 (Cookies and Behavioral Information)

The Company uses cookies to analyze website traffic and enhance user experience.

Users can disable cookies through their browser settings; however, doing so may affect certain functions of the website. The Company may collect non-identifiable behavioral information (such as browsing history or visit logs) for statistical analysis and service improvement.

 

Personalized advertising or profiling based on behavioral data is not performed without separate, explicit consent.

Article 10 (Personal Information Protection Officer)

The Company has appointed a Privacy Officer responsible for overseeing all matters related to personal information protection and handling user inquiries or complaints.

 

Privacy Officer

  • Name: Hyunwoo Sun
  • Position: CEO
  • Email: contact@talktomeinkorean.com

 

Personal Information Protection Department

  • Department: Customer Support Team
  • Email: contact@talktomeinkorean.com

 

Users may contact the above for any questions or concerns regarding personal information protection.

 

The Company will respond promptly and in good faith.

Article 11 (Remedies for Infringement)

Users who believe their rights have been violated may request dispute resolution or consultation from the following organizations:

  • Personal Information Dispute Mediation Committee (www.kopico.go.kr / 1833-6972)
  • Personal Information Infringement Report Center (KISA) (privacy.kisa.or.kr / 118)
  • Supreme Prosecutors’ Office (www.spo.go.kr / 1301)
  • Korean National Police Agency, Cyber Bureau (ecrm.police.go.kr / 182)

Article 12 (Amendment to the Policy)

The Company may amend this Policy as necessary to comply with applicable laws or improve internal management practices.

 

Revisions will be posted on this website, and significant changes affecting user rights will be announced at least thirty (30) days prior to their effective date.

 

Effective Date and Previous Version

 

① This Privacy Policy shall be effective from October 31, 2025 (KST). 

② The previous Privacy Policy can be found here.

Since 2009, Talk To Me In Korean (TTMIK) has helped millions of learners worldwide learn Korean with confidence through a proven, step-by-step system.

Created by a team of passionate language learners, our lessons, books, and tools make studying clear, effective, and fun.

©2025 Talk To Me In Korean. All rights reserved.

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Privacy Policy

G9 Co., Ltd. (hereinafter referred to as “the Company”) establishes and discloses this Privacy Policy (the “Policy”) to protect users’ personal information and to ensure prompt and fair handling of any related inquiries or complaints, in accordance with the Personal Information Protection Act of the Republic of Korea (PIPA).

This Policy applies only to the Company’s informational and promotional website (www.talktomeinkorean.com). It does not apply to the TTMIK Courses website or other paid membership services, which are governed by a separate privacy policy.

Article 1 (Purpose of Processing Personal Information)

The Company processes personal information only to the minimum extent necessary for the stable operation and improvement of its website. Personal information is collected and used for the following purposes:

1. Handling User Inquiries When users contact the Company through forms or email, personal information (such as name, email address, and inquiry details) is collected to verify the sender’s identity, confirm the details of the inquiry, contact the user for follow-up, and notify the result of the inquiry. Such information is retained only until the inquiry is resolved, unless a longer retention period is required by law (up to three years under applicable regulations).

2. Website Operation and Service Improvement For security and analytical purposes, the Company may automatically collect non-identifiable information such as IP addresses, cookies, browser type, and access records. These data are used to ensure the stability of the website, improve user experience, and compile usage statistics. The data are retained for three (3) months to one (1) year, in accordance with the Protection of Communications Secrets Act.

The Company will not use personal information for any purposes other than those stated above. If a new purpose arises, separate consent will be obtained as required under Article 18 of the Personal Information Protection Act.

Article 2 (Retention of Personal Information)

The Company retains personal information only for as long as necessary to fulfill the purposes stated in Article 1, or as required by applicable laws.

Once the retention period expires or the purpose of processing is achieved, the information will be promptly deleted. If personal information must be retained under other laws, it will be stored separately in a secure database and deleted once the statutory period ends.

Article 3 (Processing of Personal Information of Children Under 14)

The Company does not knowingly collect or process personal information from children under 14 years of age.

If such information is unintentionally collected (e.g., through a general inquiry), the Company will immediately delete it or obtain verified consent from a legal guardian.

Article 4 (Provision of Personal Information to Third Parties)

The Company does not provide personal information to third parties without prior consent, except where required by law or necessary to comply with legal obligations.

Article 5 (Outsourcing of Personal Information Processing)

For efficient operation of the website and smooth communication with users, the Company may outsource limited personal information processing tasks to reliable service providers.

 

  • Hosting and System Maintenance: Managed by the Company’s designated web hosting provider for secure server operation and technical support.
  • Customer Support Management: The Company uses Google Workspace (Gmail) to receive and manage customer inquiries securely.

 

Outsourced entities may process personal information only within the scope necessary to perform their assigned duties and must delete such information immediately upon completion of the relevant task.

The Company ensures that outsourcing contracts specify the service provider’s legal obligations, including:

  • Prohibition of processing beyond contracted purposes
  • Implementation of technical and administrative security measures
  • Restrictions on re-outsourcing
  • Oversight and supervision responsibilities
  • Liability for damages resulting from data mishandling

 

If there is any change to the outsourcing arrangement or service provider, the Company will promptly disclose such changes through this Privacy Policy.

Article 6 (Deletion of Personal Information)

When personal information becomes unnecessary—due to the expiration of its retention period or the fulfillment of its processing purpose—the Company will promptly and securely delete it.

Information in electronic form will be permanently erased using technical methods that prevent recovery. Information on paper will be destroyed by shredding or incineration.

Article 7 (User Rights and Exercise Methods)

Users may, at any time, request to:

  • Access their personal information
  • Request correction or deletion
  • Request suspension of processing

Requests can be made in writing, via email, or by fax.

The Company will verify the identity of the requester and respond without undue delay in accordance with Articles 35–37 of the Personal Information Protection Act.

Article 8 (Security Measures)

The Company implements appropriate technical, administrative, and physical safeguards to protect personal information, including:

  • Access control for information systems and servers
  • Encryption and secure storage of sensitive data
  • Installation and regular updates of security programs
  • Employee training and internal management procedures

Article 9 (Cookies and Behavioral Information)

The Company uses cookies to analyze website traffic and enhance user experience.

Users can disable cookies through their browser settings; however, doing so may affect certain functions of the website. The Company may collect non-identifiable behavioral information (such as browsing history or visit logs) for statistical analysis and service improvement.

 

Personalized advertising or profiling based on behavioral data is not performed without separate, explicit consent.

Article 10 (Personal Information Protection Officer)

The Company has appointed a Privacy Officer responsible for overseeing all matters related to personal information protection and handling user inquiries or complaints.

 

Privacy Officer

  • Name: Hyunwoo Sun
  • Position: CEO
  • Email: contact@talktomeinkorean.com

 

Personal Information Protection Department

  • Department: Customer Support Team
  • Email: contact@talktomeinkorean.com

 

Users may contact the above for any questions or concerns regarding personal information protection.

 

The Company will respond promptly and in good faith.

Article 11 (Remedies for Infringement)

Users who believe their rights have been violated may request dispute resolution or consultation from the following organizations:

  • Personal Information Dispute Mediation Committee (www.kopico.go.kr / 1833-6972)
  • Personal Information Infringement Report Center (KISA) (privacy.kisa.or.kr / 118)
  • Supreme Prosecutors’ Office (www.spo.go.kr / 1301)
  • Korean National Police Agency, Cyber Bureau (ecrm.police.go.kr / 182)

Article 12 (Amendment to the Policy)

The Company may amend this Policy as necessary to comply with applicable laws or improve internal management practices.

 

Revisions will be posted on this website, and significant changes affecting user rights will be announced at least thirty (30) days prior to their effective date.

 

Effective Date and Previous Version

 

① This Privacy Policy shall be effective from October 31, 2025 (KST). 

② The previous Privacy Policy can be found here.

Since 2009, Talk To Me In Korean (TTMIK) has helped millions of learners worldwide learn Korean with confidence through a proven, step-by-step system.

Created by a team of passionate language learners, our lessons, books, and tools make studying clear, effective, and fun.

©2025 Talk To Me In Korean. All rights reserved.